Zero Gravity Cloud (ZGC) was founded in 2016 as a Next-Generation Born-in-the-Cloud Business. ZGC represents the next evolution in Business for its Founders, who’ve been involved with successfully starting up and growing several iterations of ICT Businesses over the past two and a bit Decades.
In conceptualizing ZGC: The Founders leveraged their considerable experience and expertise within the Enterprise ICT Services space, to envision a Cloud based ICT Services Business: Focussed exclusively on the burgeoning local Contact Centre vertical.
360° Evaluation of the Contact Centre Operation.
Collate Findings into an Audit Report highlighting and categorizing risk as well as recommending risk mitigation.
Prioritizing mitigation steps in order of risk severity and formalizing response into a tightly controlled, methodical Project. a. Stabilize b. Enhance c. Optimize
Continual Feedback loop to evaluate progress at each Project Stage
Cyclical review against measures of success.
Our Team of Professionals at Zero Gravity.
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